To present the improvement plan which has been
developed based on the key findings and insights derived from the
recent Tenant Satisfaction Measures (TSM). The TSM aimed to assess
tenant perceptions, experiences, and satisfaction levels with our
housing services, providing valuable data to develop strategic
planning and continuous improvement initiatives.
Decision type: Non-key
Decision status: For Determination
Wards affected: (All Wards);
Notice of proposed decision first published: 01/03/2024
Decision due: 26 Mar 2024 by Housing and Wellbeing Committee
Lead director: Director of Environment & Communities
Contact: Sasha Hawkins, Interim Business Improvement Manager Email: sasha.hawkins@arun.gov.uk.