This report is to inform the number of Housing
Ombudsman Complaints Maladministration cases received in the last
two years and to note their recommendations.
This report is complying with the Housing & Wellbeing Committee information request which has the responsibility to monitor and consider Ombudsman investigation reports and other complaints made.
As well as the Housing Ombudsman Code under good practice to show demonstration of learning in annual reports.
Decision type: Non-key
Decision status: For Determination
Wards affected: (All Wards);
Notice of proposed decision first published: 26/10/2022
Decision due: 6 Dec 2022 by Housing and Wellbeing Committee
Lead director: Director of Environment & Communities
Contact: Moh Hussein, Interim Group Head of Housing Email: firstname.lastname@example.org.
Consultation with Group Leaders/Committee Chair: No