Issue details

Update on progress with the Council’s ICT & Digital Strategies

The Councils ICT Strategy was adopted in 2019 and Digital Strategy 2020.
This report is the annual update of progress with the strategies and has been provided to give the committee insight to the delivery of key themes.
Excellent progress has been made with advancing the strategies including significant enhancements in digital services and the adoption of cloud computing.
The technical specialists have extended operational hours for internal users and continue to support and improve a stable, available, and secure technical estate.
The development team have made many improvements to our online presence including adding new digital offerings for customers.
Our IT Support Desk have adapted to support a more mobile workforce and continue to deliver a high-quality service for our end-users.

Decision type: Non-key

Decision status: Deleted

Notice of proposed decision first published: 11/07/2022