Issue - meetings

This report sets out the performance of the Key Performance indicators at Quarter 2 for the period 1 April 2023 to 30 September 2023.

[10 Minutes]

Upon the invitation of the Chair, the Group Head of Technical Services introduced the report, the purpose of which was to update the Committee with the Quarter 2 Performance Outturn for the Key Performance indicators for the period 1 April 2023 to 30 September 2023.

          Members then took part in a question-and-answer session and the following points were made:

• CP39 (Building Control) – Were we continuing to see an increase in this return? The Group Head of Technical Services confirmed in October it had improved to 65%
• CP39 (Building Control) – Was there a reduction in people requesting Building Control Services, were people are seeking independent services? The Group Head of Technical Services explained Arun’s market share in building regulation work was much higher than that of neighbouring authorities. Arun have been struggling for some time to recruit for a Senior Building Control Surveyor, however the market supplement for this had now been revised, and they were in a position to recruit for this post with a greater prospect of success. The team had been carrying out large volumes of work and also new competency assessment requirements that they were having to go through which was time consuming, so it was felt it was testament to the team’s hard work that they were in the position they were.
• CP24 (Household Waste and Recycling) – It was asked whether there was a plan to achieve the targets. The Group Head of Environment and Climate Change explained the insight gained in the food waste trial showed that where food waste was collected separately, recycling rates could reach upwards of 60%, and the Government had clarified this would be mandated from March 2026. A report would be going to the Committee in March 2024.
• CP25 (Contractor Green Space Management) – of 57 sites, 11 had failed to meet contractual standards and 7 had exceeded. Could Members be provided with a breakdown of this. The Group Head of Environment and Climate Change would provide a breakdown to Members after the meeting.
• CP37 and CP40 – these targets were both set at 100%, which neither were currently meeting, and it was asked whether the target was too high? The Group head of Technical Services felt a target of 99% would be more appropriate.
• CP24 (Household Waste and Recycling) – It was asked whether seagull proof bags and smaller boxes for people with no frontage, would be continued. The Group Head of Environment and Climate Change would circulate information regarding this to Members after the meeting.

The report was noted.