Issue - meetings

Key Performance Indicators 2022-2026- Quarter1 Performance Report for the Period 1 April 2022 to 30 June 2022

Meeting: 28/09/2022 - Planning Committee (Item 308)

308 Key Performance Indicators 2022-2026 - Quarter 1 Performance Report for the Period 1 April 2022 to 30 June 2022 pdf icon PDF 92 KB

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Minutes:

Upon the invitation of the Chair, the Interim Head of Development Management presented the report which set out the performance of the Key Performance Indicators at Quarter 1 for the period 1 April 2022 to 30 June 2022. He noted that the Planning department did not routinely rely on the use of Extension of Time for applications which had run over proscribed times for determination which meant that the figures available were more accurate and better reflected the service of the department.

 

One Member queried how KPI ‘CP27 Minor applications determined in 8 weeks or agreed extension of time’ would be improved by the issuing of a new Customer Advice Note which set out to applicants and members of the public Arun’s approach to negotiation and other relevant matters which influenced the speed of determination. The Interim Head of Development Management explained that one way in which performance could be improved was by improving the quality of applications in the first instance and the Advice Note would support this.

 

The Committee then noted the report.