Issue details

Housing Ombudsman Complaint Handling Code Self-Assessment

To report to members the outcome of our annual self-assessment against the Housing Ombudsman Complaint Handling Code

Decision type: Non-key

Decision status: For Determination

Wards affected: (All Wards);

Notice of proposed decision first published: 29/11/2023

Decision due: 25 Jan 2024 by Housing and Wellbeing Committee

Lead director: Director of Environment & Communities

Contact: Sasha Hawkins, Interim Business Improvement Manager Email:

Consultation with Group Leaders/Committee Chair: N/A

Agenda items