This report is to inform the number of Housing
Ombudsman Complaints Maladministration cases received in the last
two years and to note their recommendations.
This report is complying with the Housing & Wellbeing Committee
information request which has the responsibility to monitor and
consider Ombudsman investigation reports and other complaints
made.
As well as the Housing Ombudsman Code under good practice to show
demonstration of learning in annual reports.
Decision type: Non-key
Decision status: Deleted
Wards affected: (All Wards);
Notice of proposed decision first published: 26/10/2022
Consultation with Group Leaders/Committee Chair: No