Issue details

Unreasonable Behaviour Policy

Article 2 of the Constitution gives residents the right to complain.  It also explains the corresponding duty on residents to act reasonably. The corporate complaints process partly complies with this article but has provided no teeth to the requirement for residents to be reasonable. This report presents an Unreasonable Behaviour Policy and asks the Committee to consider adopting this in keeping with the Constitution and good practice.

Decision type: Non-key

Decision status: Deleted

Wards affected: (All Wards);