Agenda item

This report provides members with an update on the progress of the aims of the Resident Engagement Strategy following its adoption in October 2022.

            The Chair invited the Resident Engagement Officer to present the report to members.  The report provided details of progress against the Resident Engagement Strategy and highlighted many of the engagement opportunities available for residents.  The Social Housing Regulation Act that came into effect on 1 April 2024 had introduced additional requirements and strengthened consumer regulation.  Feedback had been obtained from residents following the introduction of several in person forums in the District.  Many residents had indicated their preference for responding to questionnaires and surveys.  Officers had therefore launched a suite of transactional surveys as well as consultation surveys as officers work through their programme of policy and strategy reviews amongst other activities.

            The Chair invited members to make comment or ask any questions. It was clarified that the  “Tenant Participation Advisory Service” had rebranded to “TPAS”.

            The Chair thanked the Resident Engagement Officer for her work with residents and for the comprehensive summary of the work undertaken, which would hopefully lead to improvements in resident’s homes and communities in the District.  In particular the Arun at Home magazine was a fantastic addition, with a comprehensive summary of the regulations that had been introduced.

            The Committee noted the contents of the report and the progress against the aims of the strategy.