Housing & Customer Services Working Group
Thursday 19th September 2019 6.00 pm

Venue: Committee Room 1 - Pink Room. View directions

Contact: Carley Lavender 

No. Item


Apologies for absence


Declarations of interest

            Members and Officers are reminded to make any declarations of pecuniary, personal and/or prejudicial interests that they may have in relation to items on this agenda and are reminded that they should re-declare their interest before consideration of the item or as soon as the interest becomes apparent.


            Members and officer should make their declaration by stating :

a) the application they have the interest in

b) whether it is a pecuniary, personal and/or prejudicial

c) the nature of the interest

d) if it is a prejudicial or pecuniary interest, whether they will be exercising their right to speak to the application



Minutes pdf icon PDF 161 KB

To approve as a correct record the Minutes of the meeting of the Housing & Customer Services Working Group held on 7 February 2019 as attached.


Items not on the agenda that the Chairman of the meeting is of the opinion should be considered as a matter of urgency by reason of special circumstances


Meeting start times

To agree the start times for this Working Group for 2019/2020.


Re procurement of Responsive Repairs Contract Update pdf icon PDF 143 KB

This report provides an update on the re-procurement of the Responsive Repairs Contract and Members are requested to note the contents of the report.


Strategic Direction of Customer Services pdf icon PDF 231 KB

This report briefly reviews progress since the implementation of the 2013-17 Strategy, it introduces a new draft strategy and sets out a process of implementing the updated strategy. 

Additional documents:


Asbestos Management Plan pdf icon PDF 154 KB

This report provides Members with an interim update on the Asbestos Safety Management Plan.


Report back from Cabinet/Full Council

No recommendations were put forward at the previous two meetings.


Work Programme 2019/2020 pdf icon PDF 15 KB

To approve the work programme for 2019/20.