Issue - meetings
Corporate Complaints
Meeting: 10/10/2024 - Corporate Support Committee (Item 270)
270 Corporate Complaints 
PDF 149 KB
The report presents an overview of activity on corporate complaints for the period June to September 2024 to provide transparency and understanding.
Additional documents:
- 9. Appendix 1, item 270
PDF 381 KB
- 9. Appendix 2, item 270
PDF 174 KB
- 9. Appendix 3, item 270
PDF 220 KB
- 9. Appendix 4, item 270
PDF 355 KB
- 9. Appendix 5, item 270
PDF 160 KB
- 9. Updated Table for section 4.5 of the main report, item 270
PDF 63 KB
Minutes:
The Chair introduced the councils new Corporate Complaints Manager and invited her to present the report, where she advised that the report covered from June 2024 to September 2024 and as the committee had been receiving these updates previously, she was happy to take any questions on the report content.
The Chair invited Councillor Turner to address the committee where he advised that he had asked the Corporate Complaints Manager what the nature of the complaints were for the 4 received from the July 2024 election. The Corporate Complaints Manager confirmed that these were 1 x poll card not received, 1 x postal vote package not received in time, 1 x postal vote not received, and proxy vote refused, 1x racist incident and all of these were dealt with at Stage 1 by the Elections Team.
As there were no other questions to be asked, members agreed to note the report.