Decision details

To adopt and implement the revised Major Works Charging and Recovery Policy for residential leaseholders and shared owners. The policy outlines the Council’s approach to recovering charges associated with planned investment and improvement works to leasehold properties and blocks, in line with legal requirements.

To ensure a fair, transparent, and consistent approach to the recovery of major works charges, in accordance with lease obligations and relevant legislation. The policy provides clarity for leaseholders, including payment options, legal rights to consultation, and support through signposting to advice services. It also ensures the Council can recover costs efficiently to maintain housing stock standards while mitigating hardship where appropriate.

Do nothing: Rejected, as this would leave the Council without an up-to-date and clear policy, potentially resulting in inconsistency, confusion, and challenge from leaseholders.
Outsource payment collection to a third party: Rejected due to potential complications in oversight and reduced ability to offer tailored, interest-free payment options to resident leaseholders.