Decision details

Digital technology is rapidly changing our society; it is changing how we communicate; how we consume services; how we buy and sell things; how we learn and how we manage our lives. It is not about a technology, it is about delivering a joined-up customer experience; meeting customer expectations; about transforming how we work; and it is about ensuring we have the right connectivity in place.

The Council has made some good progress with delivering digital services and this strategy builds on this work, it has been developed to ensure a coordinated and progressive approach and provides a common understanding of what we want to achieve and how moving forward.

The Cabinet

RECOMMEND TO FULL COUNCIL – That

1. The Digital Strategy be adopted; and

2. The Group Head of Corporate Support be given delegated authority to make any necessary consequential changes to the Digital Strategy as a result of new legislation or alternative working practices.